Privacy Policy

Who we are

ResumeSkip is operated by Jackalope Digital, LLC, a limited liability company organized in Colorado, United States. Questions about this policy: [email protected].

What we collect

Account information: the email you sign in with. We never store a password — we send a one-time code. Guest sign-up is no longer offered.

Resume data: the resumes you import or paste, saved as your resume bases, the job postings you provide, and the tailored resumes, cover letters, and interview prep we generate for you.

Applications you add to the tracker (company, title, status, notes, follow-up dates).

Usage data: counts used to enforce free-tier limits, rate limits, and abuse controls.

Payment information: handled entirely by Stripe. We never see or store your card number. We store a Stripe customer/subscription id so we know your plan.

Marketing and lifecycle email: when you verify your account, your email is added to our marketing automation platform (Sequenzy) so we can send account-related email — for example, a heads-up when you're low on free runs or a 7-day pass is about to expire. If you separately subscribe to the newsletter, your email is added there too for the weekly digest. Every marketing email has a one-click unsubscribe.

Messages you send through the contact form or in-app feedback.

How we use it

To provide the service: store your bases, generate tailored documents, keep usage within plan limits, and bill Pro or a 7-day pass.

To prevent abuse: device and email rate limits, referral fraud controls, and spend limits on AI usage.

To send you sign-in codes, account alerts (like a low-runs or pass-expiry heads-up), and the newsletter you subscribed to.

To reply to support messages you send us.

We do not sell your data. We do not use your resume content to train our own models.

AI processing

When you generate a tailored resume, cover letter, or interview prep, the resume text and the job description you provided are sent to a third-party AI provider solely to produce that result. The result is stored in your account so you can reopen, download, or share it.

We ask the model never to invent experience, skills, dates, or titles. You are still responsible for reviewing every document before you send it to an employer.

Third parties

Convex, our application and database host.

Cloudflare, our website host and content delivery network.

Our AI provider, used to generate your tailored resumes, cover letters, and interview prep.

Stripe, for payments and billing.

Our email provider, used to send sign-in codes and account alerts.

Sequenzy, our marketing platform. Your email is added there when you verify your account or subscribe to the newsletter, so we can send account alerts and the newsletter through it. Unsubscribing from marketing email updates your record there too.

PostHog, our product analytics provider. It records a small set of product events (sign-in, generate, upgrade) and page views. Once you're signed in, it identifies you by user id, email, and plan so we can see the path from signup to upgrade; before sign-in it only sees anonymous page views and events. Autocapture and session recording are off. It is not used to sell ads.

Cookies and local storage

We use local storage for a device identifier (to rate-limit sign-in attempts), a referral code you arrived with, and an anonymous analytics id. We do not use third-party advertising cookies.

Sharing and public pages

Nothing is published unless you choose to share a result. A share link (`/r/…`) is a public, noindexed page that shows the generated text (and, if you were Pro when it was generated, the scorecard).

Retention and your rights

Your resume bases, generations, and applications stay until you delete them or delete your account. You can delete any base from the dashboard. You can delete your entire account from Dashboard → Account. That removes your resumes, generated documents, applications, usage, and referral records.

If you have an active Pro subscription, cancel it first (Manage plan) so Stripe does not keep billing you.

To request a copy of your data, email [email protected].

Changes

If this policy changes materially, we will update this page and the effective date above.